Covid-19 Safety Measures
We will re-open our outside spaces on 12th April and we welcome you and your family and friends back at the Five Bells in Wickham. We have missed you too.
It is our duty to ensure we keep our customers and staff safe. We will operate with Reduced menu to minimise the number of chefs in our kitchen and revise the opening times.
We have completed a Covid-19 risk assessment which our staff has been trained for. These include regular washing of hands, keeping their distance and ensuring safety guides are followed throughout.
The new Government guide requires the following
We hope you understand that we are going to be extremely strict with this policy and urge customers to co-operate for the greater good.
The spread of Coronavirus (Covid-19) remains a concern for us all and we are keen to keep communicating with the community regarding response and planning. For us, as for everyone, recent events have led us into uncharted territory – it is hard to predict future impact, but we will continue to follow these guidelines whilst exercising extreme caution.
From Monday 12th April we will be checking staff temperatures upon arrival and at different points throughout the day. If our staff displays or develops either a new continuous cough or a high temperature 37.8 + then we will be asking staff to leave immediately in order to self-isolate for 7 days.
We routinely practice high standards of infection control. We are committed to reducing the risk by ensuring effective hygiene practices are in place for both children and staff and we encourage full participation in these practices;
Our staff will continue to follow these procedures. Further training measures will be in place for staff.
With immediate effect we are introducing some additional temporary measures: cancellation of future planned events, thorough cleaning of surfaces where contact has/might have been made including door handles, chairs, under the table edges.
As always, we remain vigilant in ensuring regular thorough cleaning is carried out daily and our housekeeping is effective.
What will we do if we have a confirmed case of COVID-19 at the Five Bells?
If we were to have a confirmed case of COVID-19, we would be contacted by the local Public Health England Health Protection Team to discuss the case, identify people who have been in contact with them and advise on any actions or precautions that should be taken. The Health Protection Team would undertake an assessment of our setting and issue advice on the management of customers and staff based on this assessment. We hope that closure of the setting would be unnecessary but Public Health England would have final say and at this point the decision would be taken out of our hands.
Front of house and back of house staff
Our staff team will be subject to the same rigorous policy as the customers visiting us. If a staff member were to experience a high temperature 37.8+ and/or new continuous cough, they would be asked to self-isolate immediately for a minimum of 7 days.
We sincerely hope we will not find ourselves in a position where continuing to operate is critically compromised due to ill-health / self-isolation of multiple staff members but if this were the case options we could consider are:
In the event of a regional closure we will of course continue to respect and abide by Government and Public Health England dictates. For a longer closure we will have to see what Government support measures, if any, are in place but our main priority will be to protect the solvency of the Five Bells and to have our staff team’s best interests at heart.
I would also like to reassure you that we continue to plan and review here at the Five Bells as this challenging situation evolves.
Thank you, once again, for your continued understanding and co-operation during difficult circumstances.